Effective Date: 01 June 2026
At AARA Counselling Services, your privacy and trust are important to us. We are committed to safeguarding the personal information you share while accessing our counselling services.
To provide and manage our services, we may collect personal information such as your name, contact details, appointment information, and relevant details shared during the counselling process. This information is used solely to facilitate counselling services, manage appointments, communicate with you, maintain appropriate records, and improve the quality of our services.
All information shared during counselling is treated with respect and confidentiality. We do not sell, rent, or share your personal information with third parties without your consent, except where disclosure is required by law, necessary to protect your safety or the safety of others, or otherwise permitted under applicable legal and ethical obligations.
We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, alteration, or misuse. However, while we strive to maintain secure systems, no method of electronic transmission or storage can be guaranteed to be completely secure.
Our website or services may use third-party platforms for scheduling, communication, payment processing, or other operational purposes. These providers maintain their own privacy practices, and we encourage you to review their respective privacy policies where applicable.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or professional practices. Any updates will be posted on this page. Your continued use of our services following any changes constitutes acceptance of the revised Privacy Policy.
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us through the details provided on our website.
AARA Counselling Services